Terms of Service

1. Agreement to Terms

By accessing and using CLOUZE (clouzeofficial.com), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or purchase our products.

2. Use of Our Service

You may use our service only for lawful purposes and in accordance with these Terms. You agree not to:

Use the site in any way that violates any applicable law or regulation
Engage in any conduct that restricts or inhibits anyone's use of the site
Attempt to gain unauthorized access to any portion of the site
Use the site to transmit any harmful or malicious code

3. Products and Pricing

All products are subject to availability. We reserve the right to limit quantities and discontinue products at any time. Prices are listed in Sri Lankan Rupees (LKR) and are subject to change without notice. We strive to display accurate product information, but we do not warrant that descriptions, colors, or other content is accurate or complete.

4. Orders and Payment

By placing an order, you are making an offer to purchase products. We reserve the right to accept or decline your order for any reason. Payment must be received before we process your order. We accept payment methods as displayed at checkout. All transactions are processed securely through our payment partners.

5. Shipping and Delivery

We offer islandwide delivery within Sri Lanka. Shipping times and costs vary based on location and are calculated at checkout. We are not responsible for delays caused by shipping carriers or circumstances beyond our control. Risk of loss and title for products pass to you upon delivery to the carrier.

6. Returns and Refunds

Please refer to our Return Policy for detailed information about returns, exchanges, and refunds. Returns must be initiated within the timeframe specified in our Return Policy. Products must be unworn, unwashed, and in original condition with all tags attached.

7. Intellectual Property

All content on this site, including text, graphics, logos, images, and software, is the property of CLOUZE or its content suppliers and is protected by Sri Lankan and international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. User Accounts

If you create an account on our site, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

9. Privacy

Your use of our site is also governed by our Privacy Policy. We collect and use your personal information in accordance with applicable data protection laws. Please review our Privacy Policy to understand our practices.

10. Limitation of Liability

To the fullest extent permitted by law, CLOUZE shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our site or products. Our total liability shall not exceed the amount you paid for the product giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless CLOUZE, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of the site or violation of these Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Sri Lanka, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our site shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the site. Your continued use of the site after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.