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Returns & Exchanges

Phase 1: We don't offer returns or size exchanges yet, but we fix defects and wrong items fast.

Report issues within 48 hours of delivery

Phase 1: No returns or size exchanges yet

If your item arrived defective, damaged, or incorrect, we'll fix it fast.

Quick answers

Returns/size exchanges?

Not available in this phase.

Learn more

Defective/damaged or wrong item?

Yes—report it and we'll replace or resolve.

Learn more

Change/cancel before dispatch?

Message us; if it's not shipped yet, we'll cancel.

Learn more

Need sizing help before ordering?

See the Size Guide or WhatsApp us.

If there's a problem with your order

1. Report within 48h

Contact us within 48 hours of delivery

Start WhatsApp report

2. Share photos

Include tags, defect, and packaging photos

• Clear defect close-up

• Item with tags

• Original packaging

3. We respond fast

Within 1 business day (Mon–Fri, 10:00–18:00 IST)

Email a report

Resolution options (for approved cases)

Replace

Same item/size (preferred)

Alternative/credit

If your item/size unavailable

Refund (rare)

Only if we can't replace

Approved defect/wrong-item cases: we cover return shipping

What's not covered right now

  • Change of mind / size didn't fit
  • • Normal wear, washing damage, or color variance due to screens
  • • Minor measurement tolerances (±0.5" / ±1.3 cm) or natural fabric changes (~2–3%)

Tip: Measure a tee you already like and match the chest width in our Size Guide.

Order changes & cancellations

If your order hasn't been dispatched, we can update the address, size, or cancel—message us quickly with your order code.

Packaging & inspection

Keep the original packaging and tags until you've checked the item. For defect claims, items must be unused and unwashed when you contact us.

Photo guidance: Include clear defect close-up, item with tags, and original packaging.

Effective date: 30 September 2025
Last updated: 10/26/2025